Patient Liaison at Florida Research Institute

Patient Liaison

Manatee County


Job Summary:

The primary focus of the Patient Liaison Research at Florida Research Institute is to assist with trail volunteer recruitment for all study trials. The PL will provide support functions for the Research Coordinators and Clinical Assistants. Patient Liaisons play a critical role in enabling clinical trials by building a database of willing and qualified study volunteers.

Duties Include but are not limited to:

  • Responsible for recruiting subjects for all enrolling studies
  • Communicate with potential subjects and schedule appointments for screening visits
  • Request medical records of potential and current research participants
  • Identify potential volunteers by reviewing medical records
  • Utilizing proper phone and email etiquette to liaison with referring physicians
  • Establish a working relationship with the Clinical Research Team and other personnel
  • Communicate recruitment goals and updates to staff

Other Skills:

  • Demonstrate the FRI Core Values: Integrity, Caring, Communication, Collaboration, Excellence, and Accountability.
  • Team player – Effective participant as a team member and team leader. Can demonstrate significant positive participation on successful teams.
  • Strong follow through skills and ability to proactively identify and solve problems; demonstrated initiative is imperative.
  • Must have strong communication skills, speak, and listen respectfully with the public, physicians, and co-workers.
  • Must be proficient in Microsoft Office Word and Excel, electronic health systems, Clinical Conductor (preferred) and databases used in research environment.
  • Possess the ability to work well under pressure, multi-task, and manage deadlines.
  • Able to adapt to a changing environment and demonstrates a “make it happen” attitude. Exhibits professionalism in negotiating sensitive issues.

Education and Experience:

  • Proficiency with Microsoft Outlook and Excel
  • Clinical research or medical experience preferred
  • Familiarity with medical terminology
  • Ability to prioritize and work on multiple projects at a time
  • Additional languages encouraged
  • High School, GED and/or some college

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